Support Services

Support Rates

Support Agreements
Available and customized for each site. Please call to speak with a support representative to arrange a visit.

Hourly rate 8am– 5pm

$ 575/hr (Billed in half hour increments)

After hours rate 5pm–7am

$ 625/hr (Billed in half hr increments)

Phone Support

$75/15 minutes (Billed in 15 minutes increments)

After hours phone Support

$125/15 minutes (Billed in 15 minutes increments)

Bench Support for all GC, HPLC, MSD and Accessories
Autosamplers , Trays and Controllers.
$345/hr

Parts and Consumables
call or email for quotes

Basic Travel Rate

$325/hr (Travel includes the Hwy 5 Corridor.)

Extended Travel Rate
$375/hr (or call for a quote)